NAB eyes partnerships with Israeli groups to further big data strength

National Australia Bank is in discussions with two Israeli artificial intelligence and biometrics groups about ways to further the bank’s big data capabilities and to protect customers from emerging types of financial crime. NAB is mulling a relationship with the biometrics specialist group to further develop the ways it identifies suspect behaviour by cyber criminals, and it has already run […]

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NAB chief Andrew Thorburn to get $1m exit payment

Outgoing National Australia Bank chief Andrew Thorburn will receive an exit payment of more than $1 million plus leave entitlements, and resigning chairman Ken Henry will no longer lead the search for Mr Thorburn’s replacement. NAB chief Andrew Thorburn is leaving at the end of the month.Credit:Eddie Jim NAB, which has been embroiled in leadership turmoil since Mr Thorburn and […]

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NAB chief executive and chairman both resign after horror week

National Australia Bank's leadership is in disarray, with chairman Ken Henry and chief executive Andrew Thorburn both resigning following blistering criticism from the banking royal commission and a deepening crisis over alleged rorts by a former senior staffer. After a horror week for the bank, it announced on Thursday night that Phil Chronican, a board member, would act as chief […]

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NAB shares in trading halt as bank set to announce leadership changes

National Australia Bank is preparing to announce changes in its leadership, days after chairman Ken Henry and chief executive Andrew Thorburn were sharply criticised in the banking royal commission. NAB on Thursday afternoon requested a trading halt "pending an announcement by NAB regarding leadership changes", which it expected to make later in the afternoon. It is not clear what the […]

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‘It’s been hours’: NAB customers frustrated as outages hit internet and mobile banking

Frustrated National Australia Bank customers have expressed their anger after internet and mobile banking services became unavailable for almost three hours on Friday afternoon. Customers began to notice the outage about 1.30pm on Friday, taking to social media to quiz the bank on how long the services would be down. "We seem to be having some issues with our Mobile […]

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‘Just a bit nervous’: NAB executive worried about lending market

One of National Australia Bank’s most senior executives, Anthony Healy, says he is nervous about the outlook for business credit growth in 2019. Mr Healy, who heads up NAB's flagship business banking unit, said his division had been going well in 2018 and he expected that to continue, but he is worried about the overall market. Anthony Healy, NAB chief […]

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NAB admits it ‘too often’ failed to put clients’ interest first

National Australia Bank's board has vowed to put more weight on customers' interests when making strategic decisions, after the bank admitted it too often failed to put clients first, took too long to fix problems, and didn't sufficiently hold people to account for poor behaviour. The bank's critical "self-assessment," which all major banks were made to carry out after a scathing […]

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