Cable fault causes Foxtel outage across NSW: Telstra

A cable problem has caused Foxtel customers across NSW – as well as in Queensland, Victoria and South Australia – to lose their connections, Telstra says.

Customers have noticed that no signal was being received on their Foxtel boxes.

For those whose free-to-air channels are received through Foxtel, they will not be able to watch  footy tonight.

A Telstra operator told the Herald a short time ago that operators had been notified that the problem affected all Foxtel customers whether or not they were with Telstra as internet providers.

She said the cable responsible for Foxtel was different from the internet-only cable.

She said there was no estimated time for a fix and that customers just had to watch their set-top boxes.

A recorded message on Foxtel's voicemail said that set-top boxes showing error message F106 were the result of outages.

Foxtel’s outage information website showed a range of affected postcodes, including 2099, 2100 2097, 2077, 2066 in NSW; 4217 in Queensland; 5097 in SA; and 3132 and 3204 in Victoria.

More to come

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